Communication arrangement

A method for surveying and changing telephony response systems which includes using a supplementary services provider adapted to handle a very much smaller number of calls than a main telephone network and which can therefore be readily modified from time to time in order to firstly improve any mark...

Ausführliche Beschreibung

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Bibliographische Detailangaben
1. Verfasser:	DAVID FREW BONNIN
Format:	Patent
Sprache:	eng
Schlagworte:	CALCULATING COMPUTING COUNTING DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES ELECTRIC COMMUNICATION TECHNIQUE ELECTRICITY PHYSICS SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR TELEPHONIC COMMUNICATION
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Beschreibung
Zusammenfassung:	A method for surveying and changing telephony response systems which includes using a supplementary services provider adapted to handle a very much smaller number of calls than a main telephone network and which can therefore be readily modified from time to time in order to firstly improve any market survey approach or questions but as well, test suggested modifications in a response method or approach. Further there is disclosed a prompt call back system to assist in direct user feedback.