Attrition in entry-level ticket sales positions: a survival analysis

PurposeSport ticket sales is often positioned as a “foot in the door” to the sport industry due to ample job opportunities, but anecdotal reports of high turnover raise questions of the efficacy of recruitment, training and retention efforts in sport sales. The purpose of this study was to determine...

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Veröffentlicht in:	Sport, business and management business and management, 2023-04, Vol.13 (3), p.289-305
Hauptverfasser:	Pierce, David Allen, Wanless, Elizabeth, Popp, Nels, Sattler, Liz, Shreffler, Megan
Format:	Artikel
Sprache:	eng
Schlagworte:	Career preparation Employees Leadership Managers Professional development Professionals Recruitment Sales culture Sales managers Salespeople Survival analysis Tenure
Online-Zugang:	Volltext
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