First party fraud management: framework for the retail industry

Purpose First party fraud in which consumers commit fraud against retailers is a growing problem. Research in this area is very limited which means that there is almost no guidance available to mitigate this problem. Existing fraud management frameworks focus on the management of other fraud, such a...

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Veröffentlicht in:	International journal of retail & distribution management 2018-05, Vol.46 (4), p.350-363
Hauptverfasser:	Amasiatu, Chioma Vivian, Shah, Mahmood Hussain
Format:	Artikel
Sprache:	eng
Schlagworte:	Consumer behavior Consumer fraud Consumers Crime prevention Decision making Electronic commerce Fraud Fraud prevention Prevention Retail stores Retailing industry Risk management
Online-Zugang:	Volltext
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