A Lean Six Sigma program in higher education

Purpose – The purpose of this paper is to contribute to the body of Lean Six Sigma (LSS) knowledge within the field of higher education institutions. The paper will review the initial phase of an implementation and highlight future challenges of applying the LSS method in a complex transactional env...

Ausführliche Beschreibung

Gespeichert in:

Bibliographische Detailangaben
Veröffentlicht in:	The International journal of quality & reliability management 2015-10, Vol.32 (9), p.951-969
Hauptverfasser:	Svensson, Carsten, Antony, Jiju, Ba-Essa, Mohamed, Bakhsh, Majed, Albliwi, Saja
Format:	Artikel
Sprache:	eng
Schlagworte:	Belts Business Case studies Certification Colleges & universities Customer satisfaction Defects Design of experiments Education Efficiency Higher education Lean manufacturing Management science & operations Methodology Methods Quality control & reliability Quality management Quality management/systems Six Sigma Training Universities
Online-Zugang:	Volltext
Tags:	Tag hinzufügen Keine Tags, Fügen Sie den ersten Tag hinzu!

Schreiben Sie den ersten Kommentar!