TQM and business success

Purpose – Prior studies by Salaheldin (2009) and Talib et al. (2011) have assessed the relationships between TQM critical success factors (CSF) and business results. The purpose of this paper is to build upon this research by considering the relationships between these CSFs and their sequencing duri...

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Veröffentlicht in:	The International journal of quality & reliability management 2016-03, Vol.33 (3), p.361-379
Hauptverfasser:	Carmona-Márquez, Francisco J, Leal-Millán, Antonio G, Vázquez-Sánchez, Adolfo E, Leal-Rodríguez, Antonio L, Eldridge, Stephen
Format:	Artikel
Sprache:	eng
Schlagworte:	Management science & operations Quality control & reliability Quality management/systems
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