Challenges in creating egalitarian logistic ecosystem: cases of app-based cab aggregators (ABCAs)
PurposeGiven the increasing volatility, uncertainty, complexity, and ambiguity, egalitarian ecosystems may play an important role to establish equality among various stakeholders. With this idea, the study aimed to understand conflicts and challenges in creating an egalitarian ecosystem in the appli...
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| Veröffentlicht in: | International journal of emerging markets 2023-12, Vol.18 (11), p.4987-5008 |
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| container_title | International journal of emerging markets |
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| creator | Mehta, Nikhil Kewal Krishna Sharma, Rohit Chavan, Shreyas |
| description | PurposeGiven the increasing volatility, uncertainty, complexity, and ambiguity, egalitarian ecosystems may play an important role to establish equality among various stakeholders. With this idea, the study aimed to understand conflicts and challenges in creating an egalitarian ecosystem in the application-based cab aggregator (ABCA) market.Design/methodology/approachNarratives of various stakeholders involved in the ABCA business were collected. The study involved narrations from direct and indirect stakeholders up to saturation till common themes were found. Grounded theory methodology using constant comparison was explored to interpret the results. After the results were obtained, root cause analysis was undertaken using the why–why methodology to understand ground-level reality.FindingsIn total, 13 major issues were identified using grounded theory for narrative analysis that cab aggregator companies, driver-partners, and riders faced. The stakeholders' inability in the ecosystem to see each other's problems could be accorded to their self-interest, rational boundedness and asymmetric information. These findings collude with Banaji et al. (2004) and Chugh et al. (2005).Originality/valueThis study explained each stakeholder's perspectives about their counterparts that influence non-egalitarianism. The study further suggested possible areas for solving the issues and promoting cooperation. |
| doi_str_mv | 10.1108/IJOEM-02-2021-0193 |
| format | Article |
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With this idea, the study aimed to understand conflicts and challenges in creating an egalitarian ecosystem in the application-based cab aggregator (ABCA) market.Design/methodology/approachNarratives of various stakeholders involved in the ABCA business were collected. The study involved narrations from direct and indirect stakeholders up to saturation till common themes were found. Grounded theory methodology using constant comparison was explored to interpret the results. After the results were obtained, root cause analysis was undertaken using the why–why methodology to understand ground-level reality.FindingsIn total, 13 major issues were identified using grounded theory for narrative analysis that cab aggregator companies, driver-partners, and riders faced. The stakeholders' inability in the ecosystem to see each other's problems could be accorded to their self-interest, rational boundedness and asymmetric information. These findings collude with Banaji et al. 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| ispartof | International journal of emerging markets, 2023-12, Vol.18 (11), p.4987-5008 |
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| source | Standard: Emerald eJournal Premier Collection |
| subjects | Ambiguity Asymmetric information Automobile safety Collaboration Consumers Cooperation Customer services Disruptive innovation Economic growth Egalitarianism Emerging markets Environmental economics Equality GDP Gross Domestic Product Grounded theory Literature reviews Narratives Privacy Profit margins Research methodology Saturation Self interest Sharing economy Smartphones Society Stakeholders Supply chain management Taxicabs Uncertainty Volatility |
| title | Challenges in creating egalitarian logistic ecosystem: cases of app-based cab aggregators (ABCAs) |
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