Walking a mile in their shoes: user workarounds in a SAP environment

Purpose The purpose of this paper is to examine workarounds from the perspective of the users of the system, focusing on the outcomes of workarounds and their effect on the quality of accounting information. Design/methodology/approach Interviews were conducted with employees in the accounting funct...

Ausführliche Beschreibung

Bibliographische Detailangaben

Veröffentlicht in:	International journal of accounting and information management 2016-01, Vol.24 (2), p.185-204
Hauptverfasser:	Drum, Dawna M, Pernsteiner, Aimee J, Revak, Adam
Format:	Artikel
Sprache:	eng
Schlagworte:	Accounting Accounting systems Financial reporting Information systems Quality control
Online-Zugang:	Volltext
Tags:	Tag hinzufügen Keine Tags, Fügen Sie den ersten Tag hinzu!