Crisis management in high-reliability organizations: lessons from Brazilian air disasters

PurposeThe focus of this study was to analyze crisis management in a context of high-reliability organizations (HRO) evidenced in two cases of Brazilian air disasters. Aspects of human and technological natures were examined, addressing the complex sociotechnical system.Design/methodology/approachTh...

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Veröffentlicht in:	Disaster prevention and management 2021-03, Vol.30 (2), p.209-224
Hauptverfasser:	Meyer Jr, Victor, Cunha, Miguel Piña e, Mamédio, Diórgenes Falcão, Nogueira, Danillo Prado
Format:	Artikel
Sprache:	eng
Schlagworte:	Air Airlines Airports Aviation Braking Case studies Context Crises Disaster management Disaster risk Disasters Emergency preparedness Failure Flight Human error Landing behavior Management of crises Midair collisions Organizations Reliability Reliability analysis Reliability aspects Risk management
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