Interaction management

Purveyors of knowledge management software have a disconcerting tendency to promote the myth that all problems may be solved by more powerful tools for the exchange of information in the workplace. This fallacy is based on the faulty assumption that knowledge management is about the management of kn...

Ausführliche Beschreibung

Bibliographische Detailangaben

Veröffentlicht in:	Business process management journal 2003-06, Vol.9 (3), p.337-353
1. Verfasser:	Smoliar, Stephen W
Format:	Artikel
Sprache:	eng
Schlagworte:	Crisis management Information exchange Knowledge management
Online-Zugang:	Volltext
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