A structurationist analysis of post-bureaucracy in modernity and late modernity

Purpose - The purpose of this paper is to use case study evidence to show that post-bureaucracy is less marked by a discontinuity in surveillance than by its displacement and intensification.Design methodology approach - The paper describes the complex changes that occurred at the International Development Research Center, a Canadian public corporation.Findings - Fundamental clash of values is evident. The reform has brought about a "new order" which relies on a centralized model of governance. Moves towards the "post-bureaucratic organization" have entailed intensified surveillance and produced a new structure of domination.Originality value - The paper argues that Anthony Giddens' theories of late modernity and structuration contain elements that explain the emergence of new organizational forms, their continuity and transformation.