An application of Six Sigma methodology to turnover intentions in health care

Purpose - The purpose of this study is to show how the principles of Six Sigma can be applied to the high turnover problem of doctors in medical emergency services and paramedic backup.Design methodology approach - Six Sigma's define-measure-analyse-improve-control (DMAIC) is applied for reduci...

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Veröffentlicht in:	International journal of health care quality assurance 2009-05, Vol.22 (3), p.252-265
Hauptverfasser:	Tolga Taner, Mehmet, Sezen, Bulent
Format:	Artikel
Sprache:	eng
Schlagworte:	Burnout, Professional - epidemiology Control charts Doctors Emergency services Employee turnover Health administration Health care industry Health services Health Services Administration Humans Initiatives Job satisfaction Medical Staff, Hospital - organization & administration Medical Staff, Hospital - psychology Methodology Organizational Policy Paramedics Personnel Turnover Physicians Policy making Salaries and Fringe Benefits Six Sigma Standard deviation Stress, Psychological - epidemiology Studies Turnover
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