Affective performance in virtual teams

The degree of satisfaction plays a key role in the levels of affective performance within an organization, a team or among virtual team members. Affective performance occurs at the organizational, team and individual level also. Similarly to teamwork performance, affective performance is challenged by different factors, such as, the complexity to evaluate satisfaction within a virtual context, and the di_culty to find appropriate measurement systems. This chapter analyzes the impact of key drivers, such as, trust existing among team members, the team members’ attitudes and interactions, the different styles of leadership, and the way conflicts are resolved.