Understanding the Forced Adoption of an AI-Based Health Code System in China

With the growth of technology and the exigency to continuously improve their socioeconomic position, users must gradually adopt new AI-based solutions. However, users may experience dissatisfaction and frustration when faced with the replacement of previous systems. To bridge this gap, this study pr...

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Veröffentlicht in:Amfiteatru economic 2024-05, Vol.26 (66), p.550-567
Hauptverfasser: Yuan, Jingbo, Shah, Sayed Kifayat, Popp, József, Acevedo-Duque, Angel
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container_issue 66
container_start_page 550
container_title Amfiteatru economic
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creator Yuan, Jingbo
Shah, Sayed Kifayat
Popp, József
Acevedo-Duque, Angel
description With the growth of technology and the exigency to continuously improve their socioeconomic position, users must gradually adopt new AI-based solutions. However, users may experience dissatisfaction and frustration when faced with the replacement of previous systems. To bridge this gap, this study proposes a theoretical model that relies on the forced acceptance and usage of AI-based services during COVID-19 in China. This research examined the implementation of a novel health code system in which users were forced to exclusively adopt this system to restrict face-to-face interactions. The study hypotheses were evaluated by employing structural equation modelling (SEM) on the data obtained from a survey of 262 Chinese users. The results show that the forced acceptability of use is impacted by technological and personal factors. This study demonstrates the forced implementation and daily utilisation of the health code system to meet the social needs of the vulnerable population and offers a comprehensive analysis of the process by which policies are formulated. This framework will incentivise socioeconomic progress in institutions and society, as well as assist other academicians in organising their thoughts and promoting the development of theory.
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source EZB-FREE-00999 freely available EZB journals
subjects Big Data
Business Economy / Management
China
Cost analysis
COVID-19
Drug stores
Economic development
Epidemics
forced acceptance
Frustration
Health services
health-code system
Literature reviews
Mobile commerce
Pandemics
PLS-SEM model
Public health
Socioeconomic factors
Socioeconomic status
User behavior
Vulnerability
title Understanding the Forced Adoption of an AI-Based Health Code System in China
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