Online shopping: Factors that affect consumer purchasing behaviour

The objective of this paper is to determine factors that affect the consumers’ willingness to purchase product from the online store. We evaluated the criteria based on which users make decisions when purchasing online. We conducted principal components analysis to reduce the number of these criteri...

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Veröffentlicht in:Cogent business & management 2018-01, Vol.5 (1), p.1535751
Hauptverfasser: Bucko, Jozef, Kakalejčík, Lukáš, Ferencová, Martina
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Kakalejčík, Lukáš
Ferencová, Martina
description The objective of this paper is to determine factors that affect the consumers’ willingness to purchase product from the online store. We evaluated the criteria based on which users make decisions when purchasing online. We conducted principal components analysis to reduce the number of these criteria and created seven factors. To confirm factors are accurate, we executed confirmatory factor analysis that proved that model consisting of the newly created factors fits the data well.
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source Taylor & Francis Open Access; DOAJ Directory of Open Access Journals; EZB-FREE-00999 freely available EZB journals
subjects customer experience
Discriminant analysis
Electronic commerce
factor analysis
Online shopping
Principal components analysis
title Online shopping: Factors that affect consumer purchasing behaviour
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