Beyond User Friendly

What is meant when the interface to a computer software program is called user-friendly? In the Note, we describe six easy to ... dimensions for use-computer interfaces that distinguish among aspects of a program's behavior often confused within the 'user-friendly' rubric. Some of the...

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Hauptverfasser: Anderson, Robert H, Shapiro, Norman Z
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creator Anderson, Robert H
Shapiro, Norman Z
description What is meant when the interface to a computer software program is called user-friendly? In the Note, we describe six easy to ... dimensions for use-computer interfaces that distinguish among aspects of a program's behavior often confused within the 'user-friendly' rubric. Some of these dimensions are mutually antagonistic, so priorities and choices must be made depending on the user's context. We apply the six dimensions to aid in understanding the love/hate relationship some software interfaces engender. Through categorizations of user interface traits, such as the example proposed here, we hope to aid both the design and procurement of effective user-computer interfaces for software products.
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source DTIC Technical Reports
subjects COMPUTER APPLICATIONS
COMPUTER PROGRAMS
Human Factors Engineering & Man Machine System
INTERACTIONS
MAN COMPUTER INTERFACE
PRODUCTIVITY
USER FRIENDLY
title Beyond User Friendly
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