A Method for Designing Computer Support Documentation

Current computer support documentation, user's manuals, fail to communicate effectively with the modern computer user. Most documentation exhibit inadequate direction, confusing organization, and overall poor design, and thus are hard to use. A review of documentation techniques used by governm...

Ausführliche Beschreibung

Bibliographische Detailangaben

Hauptverfasser:	Beard,Richard E. , Jr, Callamaras,Peter V
Format:	Report
Sprache:	eng
Schlagworte:	Administration and Management COMPUTER COMMUNICATIONS Computer Hardware COMPUTERS DECISION MAKING INSTRUCTIONS METHODOLOGY PLANNING PROBLEM SOLVING SYSTEMS ENGINEERING SYSTEMS MANAGEMENT THESES USER MANUALS USER NEEDS
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