A RESEARCH METHODOLOGY FOR STUDYING COMPLEX SERVICE SYSTEMS
The paper describes a research methodology for studying problems of analysis, design, and control in complex service systems. The proposed methodology is based upon the total systems point of view in the sense that the physical and decision-making aspects of the service system are considered and are...
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| creator | Nelson, Rosser T |
| description | The paper describes a research methodology for studying problems of analysis, design, and control in complex service systems. The proposed methodology is based upon the total systems point of view in the sense that the physical and decision-making aspects of the service system are considered and are related to environmental factors. The methodology was developed with two research areas in mind: (1) abstract studies of models of complex service systems and (2) field studies of complex service systems. An example is included to illustrate the first type of application. Field studies may be expected to present far more of a challenge because of the identification, modeling, and data requirements which will arise in actual situations. The methodological plan presented here focuses attention on these requirements as an integral part of systems analysis. |
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The proposed methodology is based upon the total systems point of view in the sense that the physical and decision-making aspects of the service system are considered and are related to environmental factors. The methodology was developed with two research areas in mind: (1) abstract studies of models of complex service systems and (2) field studies of complex service systems. An example is included to illustrate the first type of application. Field studies may be expected to present far more of a challenge because of the identification, modeling, and data requirements which will arise in actual situations. The methodological plan presented here focuses attention on these requirements as an integral part of systems analysis.</description><language>eng</language><subject>Administration and Management ; COSTS ; DECISION THEORY ; FLOW CHARTING ; INVENTORY CONTROL ; MANAGEMENT PLANNING AND CONTROL ; MATHEMATICAL MODELS ; Operations Research ; PRODUCTION CONTROL ; SCHEDULING ; SYSTEMS ANALYSIS ; SYSTEMS ENGINEERING</subject><creationdate>1968</creationdate><rights>Approved for public release; distribution is unlimited.</rights><oa>free_for_read</oa><woscitedreferencessubscribed>false</woscitedreferencessubscribed></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><link.rule.ids>230,778,883,27550,27551</link.rule.ids><linktorsrc>$$Uhttps://apps.dtic.mil/sti/citations/AD0673233$$EView_record_in_DTIC$$FView_record_in_$$GDTIC$$Hfree_for_read</linktorsrc></links><search><creatorcontrib>Nelson, Rosser T</creatorcontrib><creatorcontrib>CALIFORNIA UNIV LOS ANGELES WESTERN MANAGEMENT SCIENCE INST</creatorcontrib><title>A RESEARCH METHODOLOGY FOR STUDYING COMPLEX SERVICE SYSTEMS</title><description>The paper describes a research methodology for studying problems of analysis, design, and control in complex service systems. The proposed methodology is based upon the total systems point of view in the sense that the physical and decision-making aspects of the service system are considered and are related to environmental factors. The methodology was developed with two research areas in mind: (1) abstract studies of models of complex service systems and (2) field studies of complex service systems. An example is included to illustrate the first type of application. Field studies may be expected to present far more of a challenge because of the identification, modeling, and data requirements which will arise in actual situations. The methodological plan presented here focuses attention on these requirements as an integral part of systems analysis.</description><subject>Administration and Management</subject><subject>COSTS</subject><subject>DECISION THEORY</subject><subject>FLOW CHARTING</subject><subject>INVENTORY CONTROL</subject><subject>MANAGEMENT PLANNING AND CONTROL</subject><subject>MATHEMATICAL MODELS</subject><subject>Operations Research</subject><subject>PRODUCTION CONTROL</subject><subject>SCHEDULING</subject><subject>SYSTEMS ANALYSIS</subject><subject>SYSTEMS ENGINEERING</subject><fulltext>true</fulltext><rsrctype>report</rsrctype><creationdate>1968</creationdate><recordtype>report</recordtype><sourceid>1RU</sourceid><recordid>eNrjZLB2VAhyDXZ1DHL2UPB1DfHwd_H38XePVHDzD1IIDgl1ifT0c1dw9vcN8HGNUAh2DQrzdHZVCI4MDnH1DeZhYE1LzClO5YXS3Awybq4hzh66KSWZyfHFJZl5qSXxji4GZubGRsbGxgSkAVzTJqQ</recordid><startdate>196807</startdate><enddate>196807</enddate><creator>Nelson, Rosser T</creator><scope>1RU</scope><scope>BHM</scope></search><sort><creationdate>196807</creationdate><title>A RESEARCH METHODOLOGY FOR STUDYING COMPLEX SERVICE SYSTEMS</title><author>Nelson, Rosser T</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-dtic_stinet_AD06732333</frbrgroupid><rsrctype>reports</rsrctype><prefilter>reports</prefilter><language>eng</language><creationdate>1968</creationdate><topic>Administration and Management</topic><topic>COSTS</topic><topic>DECISION THEORY</topic><topic>FLOW CHARTING</topic><topic>INVENTORY CONTROL</topic><topic>MANAGEMENT PLANNING AND CONTROL</topic><topic>MATHEMATICAL MODELS</topic><topic>Operations Research</topic><topic>PRODUCTION CONTROL</topic><topic>SCHEDULING</topic><topic>SYSTEMS ANALYSIS</topic><topic>SYSTEMS ENGINEERING</topic><toplevel>online_resources</toplevel><creatorcontrib>Nelson, Rosser T</creatorcontrib><creatorcontrib>CALIFORNIA UNIV LOS ANGELES WESTERN MANAGEMENT SCIENCE INST</creatorcontrib><collection>DTIC Technical Reports</collection><collection>DTIC STINET</collection></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext_linktorsrc</fulltext></delivery><addata><au>Nelson, Rosser T</au><aucorp>CALIFORNIA UNIV LOS ANGELES WESTERN MANAGEMENT SCIENCE INST</aucorp><format>book</format><genre>unknown</genre><ristype>RPRT</ristype><btitle>A RESEARCH METHODOLOGY FOR STUDYING COMPLEX SERVICE SYSTEMS</btitle><date>1968-07</date><risdate>1968</risdate><abstract>The paper describes a research methodology for studying problems of analysis, design, and control in complex service systems. 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| language | eng |
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| source | DTIC Technical Reports |
| subjects | Administration and Management COSTS DECISION THEORY FLOW CHARTING INVENTORY CONTROL MANAGEMENT PLANNING AND CONTROL MATHEMATICAL MODELS Operations Research PRODUCTION CONTROL SCHEDULING SYSTEMS ANALYSIS SYSTEMS ENGINEERING |
| title | A RESEARCH METHODOLOGY FOR STUDYING COMPLEX SERVICE SYSTEMS |
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