THE EFFECT OF TASK ENVIRONMENT TOWARD THE COMMITMENT TO CHANGE: TRANSFORMATIONAL LEADERSHIP AS A MEDIATOR

This study aims to examine the relationship between task environment and Commitment to Change of employees and the role of transformational leadership as a mediator. This study was conducted at PT. KAI Commuter Jabodetabek (PT. KCJ), a subsidiary of PT. Kereta Api Indonesia which organize the operation of urban railway services by electric train in Jakarta, Bogor, Depok, Tangerang (Serpong) and Bekasi. Total 101 questionnaires were distributed to all permanent employees (implementer level, staff 2 - senior supervisor) of PT. KCJ who are based at the head office in Juanda Station, and 68 questionnaires were returned. Results show that transformational leadership fully mediates indirect relationship between task environment andall dimension of Commitment to Change (Affective, Continuance and Normative).