Maintenance Service Configuration Optimization for Complex Equipment

Maintenance activities mostly depend on the specific conditions of individual equipment, being defined as personalized businesses. In order to improve the efficiency of maintenance activities for complex equipment in lots, the thinking of mass customization is used. After the modular technology used for generic maintenance model, the product/service was divided into mandatory and optional modules, which can form multiple optional maintenance service solutions. Considering the characteristics of maintenance activities and customers’ personalized maintenance requirements, configuration optimization is used to find the most satisfied maintenance solution under different objectives. This paper aims to provide the configuration optimization ideas and solutions for complex equipment maintenance services. A multi-objective optimization model was established, and an algorithm based on Non-Dominated Sorting Genetic Algorithms (NSGA-II) was proposed to solve this configuration optimization model. Finally, the maintenance service of the Electric Multiple Units (EMU) bogie was taken as an example to verify the feasibility of the model and the algorithm.