Quality in organizations: its capacity for transformation to create sustainable value

This paper analyzes the evolution of the concept of quality in the different development stages of organizations and specifies the main systems of quality and excellence recognition at global level. The progress has been significant and there is still a long way to go to achieve, as far as possible,...

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Veröffentlicht in:	Economics and business letters 2020-12, Vol.9 (4), p.306-316
1. Verfasser:	Arranz Val, Pablo
Format:	Artikel
Sprache:	eng
Schlagworte:	EFQM excellence ISO quality SDGs
Online-Zugang:	Volltext
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