A Disseminação das Estratégias Corporativas Baseadas no Balanced Scorecard: Um Estudo de Caso em uma Empresa de Prestação de Serviços Ambientais

The Balanced Scorecard (BSC) is a performance measurement tool developed by Kaplan and Norton (1997). According to Wu and Chen (2012), Zangoueinezhad and Moshabaki, (2011) and Galas and Forte (2005), the Balanced Scorecard is an innovative method for evaluating business performance, but the dissemin...

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Veröffentlicht in:Revista de gestão ambiental e sustentabilidade 2014-12, Vol.3 (3), p.65-77
Hauptverfasser: Todorov, Maria, Martins, Cibele, Martins, Sergio, Novaretti, Márcia
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Sprache:por
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