Data for: Data on Post Bank customer reviews from Web

The xls document describes a set of 16659 customer reviews from the Internet regarding the Post Bank. The website banki.ru acted as a data source. We compiled the dataset to monitor the level of trust of bank customers in its banking service. The data presents text reviews for 2013 - 2019 and includ...

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creator Plotnikov, Andrei
description The xls document describes a set of 16659 customer reviews from the Internet regarding the Post Bank. The website banki.ru acted as a data source. We compiled the dataset to monitor the level of trust of bank customers in its banking service. The data presents text reviews for 2013 - 2019 and includes, with or without ratings.
doi_str_mv 10.17632/rfkh49b6s5.1
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identifier DOI: 10.17632/rfkh49b6s5.1
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subjects Corporate Reputation
Firm Reputation
title Data for: Data on Post Bank customer reviews from Web
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