Data to Model the Effect of Telecommunication Perceived Service Quality and Perceived Value on the Degree of User Satisfaction and e-WOM: Context of North Cyprus Telecommunications Users
The purpose of this dataset is to investigate a comprehensive model of user satisfaction and electronic word-of-mouth (e-WOM). The data was collected through a self-administered questionnaire at Girne American University in the Turkish Republic of North Cyprus (TRNC). The dataset was empirically eva...
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creator | Aljuhmani, Hasan Yousef |
description | The purpose of this dataset is to investigate a comprehensive model of user satisfaction and electronic word-of-mouth (e-WOM). The data was collected through a self-administered questionnaire at Girne American University in the Turkish Republic of North Cyprus (TRNC). The dataset was empirically evaluated using a survey of 500 respondents about their perceptions of the service provided by the mobile telecom operator. |
doi_str_mv | 10.17632/m92kjz7tm8.3 |
format | Dataset |
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The data was collected through a self-administered questionnaire at Girne American University in the Turkish Republic of North Cyprus (TRNC). The dataset was empirically evaluated using a survey of 500 respondents about their perceptions of the service provided by the mobile telecom operator.</description><identifier>DOI: 10.17632/m92kjz7tm8.3</identifier><language>eng</language><publisher>Mendeley</publisher><subject>Consumer Satisfaction ; Quality of Service ; Social Media Marketing</subject><creationdate>2020</creationdate><oa>free_for_read</oa><woscitedreferencessubscribed>false</woscitedreferencessubscribed></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><link.rule.ids>780,1894</link.rule.ids><linktorsrc>$$Uhttps://commons.datacite.org/doi.org/10.17632/m92kjz7tm8.3$$EView_record_in_DataCite.org$$FView_record_in_$$GDataCite.org$$Hfree_for_read</linktorsrc></links><search><creatorcontrib>Aljuhmani, Hasan Yousef</creatorcontrib><title>Data to Model the Effect of Telecommunication Perceived Service Quality and Perceived Value on the Degree of User Satisfaction and e-WOM: Context of North Cyprus Telecommunications Users</title><description>The purpose of this dataset is to investigate a comprehensive model of user satisfaction and electronic word-of-mouth (e-WOM). The data was collected through a self-administered questionnaire at Girne American University in the Turkish Republic of North Cyprus (TRNC). The dataset was empirically evaluated using a survey of 500 respondents about their perceptions of the service provided by the mobile telecom operator.</description><subject>Consumer Satisfaction</subject><subject>Quality of Service</subject><subject>Social Media Marketing</subject><fulltext>true</fulltext><rsrctype>dataset</rsrctype><creationdate>2020</creationdate><recordtype>dataset</recordtype><sourceid>PQ8</sourceid><recordid>eNqVj71OwzAUhb0wIGBkvy-Q0jRSC6xpEUv5UQuMluUcU4MdV_ZNRXg0nq5JhEQlpk53OPd8935CXObjUT6bFpMrfzP5_Piesb8eFafiZ65YEQdahgqOeANaGAPNFAyt4aCD901ttWIbanpC1LA7VLRC3FkNem6Us9ySqquD9FW5BtQVeuAc7xHogS8JkVYdKhmlB2BfQ_b2uLylMtSMr-HwQ4i8obLdxib9_yINnHQuToxyCRe_80xkd4t1eZ9VnZK2DLmN1qvYynwsB3f55y6L4tj9PTezbJg</recordid><startdate>20200104</startdate><enddate>20200104</enddate><creator>Aljuhmani, Hasan Yousef</creator><general>Mendeley</general><scope>DYCCY</scope><scope>PQ8</scope></search><sort><creationdate>20200104</creationdate><title>Data to Model the Effect of Telecommunication Perceived Service Quality and Perceived Value on the Degree of User Satisfaction and e-WOM: Context of North Cyprus Telecommunications Users</title><author>Aljuhmani, Hasan Yousef</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-datacite_primary_10_17632_m92kjz7tm8_33</frbrgroupid><rsrctype>datasets</rsrctype><prefilter>datasets</prefilter><language>eng</language><creationdate>2020</creationdate><topic>Consumer Satisfaction</topic><topic>Quality of Service</topic><topic>Social Media Marketing</topic><toplevel>online_resources</toplevel><creatorcontrib>Aljuhmani, Hasan Yousef</creatorcontrib><collection>DataCite (Open Access)</collection><collection>DataCite</collection></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext_linktorsrc</fulltext></delivery><addata><au>Aljuhmani, Hasan Yousef</au><format>book</format><genre>unknown</genre><ristype>DATA</ristype><title>Data to Model the Effect of Telecommunication Perceived Service Quality and Perceived Value on the Degree of User Satisfaction and e-WOM: Context of North Cyprus Telecommunications Users</title><date>2020-01-04</date><risdate>2020</risdate><abstract>The purpose of this dataset is to investigate a comprehensive model of user satisfaction and electronic word-of-mouth (e-WOM). The data was collected through a self-administered questionnaire at Girne American University in the Turkish Republic of North Cyprus (TRNC). The dataset was empirically evaluated using a survey of 500 respondents about their perceptions of the service provided by the mobile telecom operator.</abstract><pub>Mendeley</pub><doi>10.17632/m92kjz7tm8.3</doi><oa>free_for_read</oa></addata></record> |
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source | DataCite |
subjects | Consumer Satisfaction Quality of Service Social Media Marketing |
title | Data to Model the Effect of Telecommunication Perceived Service Quality and Perceived Value on the Degree of User Satisfaction and e-WOM: Context of North Cyprus Telecommunications Users |
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