Towards a Network Government? A Critical Analysis of Current Assessment Methods for E-Government

Contemporary public administrations have become increasingly more complex, having to cordinate actions with emerging actors in the public and the private spheres. In this scenario the modern ICTs have begun to be seen as an ideal vehicle to resolve some of the problems of public administration. We a...

Ausführliche Beschreibung

Bibliographische Detailangaben

Hauptverfasser:	Waksberg-Guerrini, Ana, Aibar, Eduard
Format:	Buchkapitel
Sprache:	eng
Schlagworte:	Administració electrònica Customer Relationship Management Internet en la administración pública Internet in public administration Network Society Online Service Public Administration Service Maturity
Online-Zugang:	Volltext
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