Promoting Language Learning and Social Inclusion in British and Irish Language Centres

As part of an integrated approach to promoting quality education, diverse linguistic and cultural backgrounds as well as inclusive modalities must be considered as key indicators and be incorporated into educational programs (Council of Europe, 2020). This paper investigates how British and Irish University Language Centres present their services, facilities, and language courses to university students and the community in general. The main focus of this study is to understand which factors University Language Centres are emphasizing to foster "inward" and "outward" inclusive education for an effective participation in society. For this purpose, the content and language of a corpus of University Language Centre websites are examined in order to understand how universities are working towards a more multilingual, inclusive, and integrated community. In particular, the data collected refer to specific issues which signal the openness of the centres to welcome diversity and provide learners with the skills and tools to enter a new and more respectful world. As part of the study, we explore the way facilities for students with learning differences and sign language courses are signposted in the context of a broader integration (Heslinga & Nevenglosky, 2012).