Key Performance Indicators to Benchmark Hospital Information Systems – A Delphi Study

Objectives: To identify the key performance indicators for hospital information systems (HIS) that can be used for HIS benchmarking. Methods: A Delphi survey with one qualitative and two quantitative rounds. Forty-four HIS experts from health care IT practice and academia participated in all three r...

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Veröffentlicht in:	Methods of information in medicine 2009-01, Vol.48 (6), p.508-518
Hauptverfasser:	Hübner-Bloder, G., Ammenwerth, E.
Format:	Artikel
Sprache:	eng
Schlagworte:	Austria Benchmarking Benchmarking - organization & administration Delphi Technique Hospital Information Systems Hospital Information Systems - standards key performance indicators Medical Informatics Original Articles Quality indicators Surveys and Questionnaires user satisfaction
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