Service quality and customer delight in the hospitality sector of Pakistan

The current study investigates the relationship between service quality and its dimensions with customers’ delight in the hospitality sector of Pakistan. Using a convenient sampling technique, data was collected through a survey questionnaire in order to examine customers’ hotel experiences. Returne...

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Veröffentlicht in:	Journal of Management Info 2024-09, Vol.11 (3), p.269-276
Hauptverfasser:	Yasir, Muhammad, Kanwal, Noreen, Asad Khan, Muhammad
Format:	Artikel
Sprache:	eng
Online-Zugang:	Volltext
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