Applying Lean-Engineering Principles to Agency Business Processes to Improve Collections Associated with Infrastructure Damaged by Motor Vehicle Crashes

State and local agencies have an enormous investment in roadway infrastructure that is routinely damaged by motor vehicle crashes and must be repaired in a timely manner. Recovering the costs associated with repairing damage to state property (DSP) from responsible parties can be difficult if carefu...

Ausführliche Beschreibung

Bibliographische Detailangaben

Veröffentlicht in:	Transportation research record 2017, Vol.2670 (1), p.42-49
Hauptverfasser:	Brassard, Daniel L., Bullock, Darcy M., Horton, Deborah
Format:	Artikel
Sprache:	eng
Online-Zugang:	Volltext
Tags:	Tag hinzufügen Keine Tags, Fügen Sie den ersten Tag hinzu!