Customer-Oriented Maintenance Decision Support System: Developing a Prototype

Performance of highway maintenance units has been traditionally measured by output or production rates. Today, more and more highway agencies are incorporating customer-oriented performance measures to evaluate their maintenance management processes. The Minnesota Department of Transportation (MnDOT...

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Veröffentlicht in:Transportation research record 1999, Vol.1672 (1), p.1-10
Hauptverfasser: Alfelor, Roemer M., Hyman, William A., Niemi, Gary R.
Format: Artikel
Sprache:eng
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