Assessing Reference: Using the Wisconsin-Ohio Reference Evaluation Program in an Academic Science Library: Theme: Assessment

The Pennsylvania State University Life Sciences Library conducted the Wisconsin-Ohio Reference Evaluation Program survey in October 2005. The results of the survey indicated that the desk personnel do an average job in fulfilling the library user's expectations. Known-item questions were handle...

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Veröffentlicht in:	Issues in science and technology librarianship 2006-05 (46)
Hauptverfasser:	Paster, Amy, Fescemyer, Kathy, Henry, Nancy, Hughes, Janet, Smith, Helen
Format:	Artikel
Sprache:	eng
Online-Zugang:	Volltext
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