Strategic Account Management: Conceptualizing, Integrating, and extending the Domain From Fluid to Dedicated accounts

This paper proposes a conceptualization of strategic account management that integrates and builds upon several related literatures (e.g., key account management, national account management, major account management, large account management). It proposes that the extant literature is myopic in def...

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Veröffentlicht in:The Journal of personal selling & sales management 2012-01, Vol.32 (1), p.41-56
Hauptverfasser: Bradford, Kevin D., Challagalla, Goutam N., Hunter, Gary K., Moncrief, William C.
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Sprache:eng
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