The quality of manuals and regulations’ guidelines: The university case

Guidance is personalized support directed towards identifying barriers that obstruct a student’s academic advancement and limit their engagement in academic and social realms. Its main aim is to help students overcome these challenges. Widely acknowledged as a fundamental element of the educational structure, guidance is deemed indispensable for students’ educational development (Al-Qawasmi, 2014). This study aims to evaluate the degree of satisfaction among students at Prince Sattam bin Abdulaziz University towards the students’ manuals and regulations’ guidelines. In addition, this study identifies the differences between the averages of satisfaction among university students according to gender and the location of the university’s branches. This study uses a survey-based methodology. The final sample consists of 1489 students. The results of this study showed that there is a high degree of satisfaction among the university students towards the manuals and regulations’ guidelines provided by the university. Moreover, there are statistically significant differences in the students’ attitudes towards these manuals and regulations’ guidelines based on the gender of the students and the locations of the university’s branches. Students from Hotat Bani Tamim were more satisfied, followed by Al-Salil, Wadi Al-Dawaser, Al-Kharj, and then Al-Aflaj. This study has several implications for the policymakers at the university level in terms of developing the university’s manuals and regulations’ guidelines.