Towards better public transport services: Understanding service quality attributes of public transport in states of developing countries

This research investigates the service quality attributes of PT and the influence of the attributes on users’ satisfaction. Improving public transport (PT) facilities such as road networks and connectivity systems must align with service quality aspects. This research investigates the service qualit...

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Veröffentlicht in:	International journal of management and sustainability (Print) 2024-02, Vol.13 (2), p.253-272
Hauptverfasser:	Rosli, Anita, Latip, Malisah, Alwie, Aryaty, Assim, Mohamad Ibrani Shahrimin Adam
Format:	Artikel
Sprache:	eng
Online-Zugang:	Volltext
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