Research on the impact of perceived service fairness and price fairness on the complaining behaviour of restaurant customers

Research on the impact of perceived service fairness and price fairness on the complaining behaviour of restaurant customers

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Veröffentlicht in:Pressacademia 2020-03, Vol.9 (1), p.1-11
Hauptverfasser: Kalem, Merve Yildirim, Kocoglu, Cenk Murat
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title Research on the impact of perceived service fairness and price fairness on the complaining behaviour of restaurant customers
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