Intelligence Analysis Shift Work: Sensemaking Processes, Tensions, and Takeaways

Intelligence analysts pore over myriad sources to identify key facts, make sense of them, and use that “sensemaking” to inform mission-critical action. Often these operations are conducted 24/7 with analysts working in shifts. To understand these processes in situ, we conducted interviews with seven...

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Veröffentlicht in:	Proceedings of the Human Factors and Ergonomics Society Annual Meeting 2023-09, Vol.67 (1), p.741-746
Hauptverfasser:	Kane, Aimée A., Paletz, Susannah B. F., Vahlkamp, Sarah H., Nelson, Tammie, Porter, Adam, Diep, Madeline, Carraway, Melissa
Format:	Artikel
Sprache:	eng
Online-Zugang:	Volltext
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