A Context-Based Quasi-Experimental Evaluation of a Computer-Supported Product Development System

A Context-Based Quasi-Experimental Evaluation of a Computer-Supported Product Development System

This paper deals with the design and development of a computer-supported collaborative work (CSCW) system to support product development, and its evaluation using a quasi-experimental approach in an industrial environment. The evaluation compared the performance of eight different subgroups using th...

Ausführliche Beschreibung

Gespeichert in:
Bibliographische Detailangaben
Veröffentlicht in:Proceedings of the Human Factors and Ergonomics Society Annual Meeting 1997-10, Vol.41 (1), p.370-374
Hauptverfasser: D'Souza, Melroy E., Greenstein, Joel S.
Format: Artikel
Sprache:eng
Online-Zugang:Volltext
Tags: Tag hinzufügen
Keine Tags, Fügen Sie den ersten Tag hinzu!
container_end_page 374
container_issue 1
container_start_page 370
container_title Proceedings of the Human Factors and Ergonomics Society Annual Meeting
container_volume 41
creator D'Souza, Melroy E.
Greenstein, Joel S.
description This paper deals with the design and development of a computer-supported collaborative work (CSCW) system to support product development, and its evaluation using a quasi-experimental approach in an industrial environment. The evaluation compared the performance of eight different subgroups using the CSCW system with their performance using the existing product development system. Task completion time, non-value added (NVA) time, and certain subjective measures were recorded for each of the two systems tested. Despite their minimal experience with the CSCW system, the subgroups took less time to perform five of the eight tasks with the CSCW system than with the existing system. These time savings were primarily a consequence of a substantial reduction in NVA activities. The mean percentage of total task time devoted to NVA activities dropped from 44% with the existing system to 6% with the CSCW system. Users also rated the CSCW system more favorably than the existing system in terms of the subjective measures.
doi_str_mv 10.1177/107118139704100182
format Article
fullrecord <record><control><sourceid>sage_cross</sourceid><recordid>TN_cdi_crossref_primary_10_1177_107118139704100182</recordid><sourceformat>XML</sourceformat><sourcesystem>PC</sourcesystem><sage_id>10.1177_107118139704100182</sage_id><sourcerecordid>10.1177_107118139704100182</sourcerecordid><originalsourceid>FETCH-LOGICAL-c1322-dc1ce5ccef7547daa6fdf974be6265aef6bb195d8e9a1a353ca00619c84725d3</originalsourceid><addsrcrecordid>eNp90M1OwzAQBGALgUQpvACnvICp147j5FhK-ZEqAWrvYetsUKs0jmynat-eVOWGxGlO32g0jN2DeAAwZgLCAOSgCiNSEAJyecFGErKCa5GZSzYCnQIvFMhrdhPCVgipjEpH7GuazFwb6RD5Iwaqks8ew4bPDx35zY7aiE0y32PTY9y4NnF1ggPYdX0kz5d91zkfB_XhXdXbmDzRnhrXnWCyPIZIu1t2VWMT6O43x2z1PF_NXvni_eVtNl1wC0pKXlmwpK2l2ujUVIhZXdWFSdeUyUwj1dl6DYWucioQUGllUYgMCpunRupKjZk811rvQvBUl92wH_2xBFGeLir_XjSgyRkF_KZy63rfDhP_Ez9rsWg7</addsrcrecordid><sourcetype>Aggregation Database</sourcetype><iscdi>true</iscdi><recordtype>article</recordtype></control><display><type>article</type><title>A Context-Based Quasi-Experimental Evaluation of a Computer-Supported Product Development System</title><source>SAGE Complete A-Z List</source><creator>D'Souza, Melroy E. ; Greenstein, Joel S.</creator><creatorcontrib>D'Souza, Melroy E. ; Greenstein, Joel S.</creatorcontrib><description>This paper deals with the design and development of a computer-supported collaborative work (CSCW) system to support product development, and its evaluation using a quasi-experimental approach in an industrial environment. The evaluation compared the performance of eight different subgroups using the CSCW system with their performance using the existing product development system. Task completion time, non-value added (NVA) time, and certain subjective measures were recorded for each of the two systems tested. Despite their minimal experience with the CSCW system, the subgroups took less time to perform five of the eight tasks with the CSCW system than with the existing system. These time savings were primarily a consequence of a substantial reduction in NVA activities. The mean percentage of total task time devoted to NVA activities dropped from 44% with the existing system to 6% with the CSCW system. Users also rated the CSCW system more favorably than the existing system in terms of the subjective measures.</description><identifier>ISSN: 1541-9312</identifier><identifier>ISSN: 1071-1813</identifier><identifier>EISSN: 2169-5067</identifier><identifier>DOI: 10.1177/107118139704100182</identifier><language>eng</language><publisher>Los Angeles, CA: SAGE Publications</publisher><ispartof>Proceedings of the Human Factors and Ergonomics Society Annual Meeting, 1997-10, Vol.41 (1), p.370-374</ispartof><rights>1997 Human Factors and Ergonomics Society</rights><lds50>peer_reviewed</lds50><woscitedreferencessubscribed>false</woscitedreferencessubscribed><citedby>FETCH-LOGICAL-c1322-dc1ce5ccef7547daa6fdf974be6265aef6bb195d8e9a1a353ca00619c84725d3</citedby><cites>FETCH-LOGICAL-c1322-dc1ce5ccef7547daa6fdf974be6265aef6bb195d8e9a1a353ca00619c84725d3</cites></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><linktopdf>$$Uhttps://journals.sagepub.com/doi/pdf/10.1177/107118139704100182$$EPDF$$P50$$Gsage$$H</linktopdf><linktohtml>$$Uhttps://journals.sagepub.com/doi/10.1177/107118139704100182$$EHTML$$P50$$Gsage$$H</linktohtml><link.rule.ids>314,780,784,21818,27923,27924,43620,43621</link.rule.ids></links><search><creatorcontrib>D'Souza, Melroy E.</creatorcontrib><creatorcontrib>Greenstein, Joel S.</creatorcontrib><title>A Context-Based Quasi-Experimental Evaluation of a Computer-Supported Product Development System</title><title>Proceedings of the Human Factors and Ergonomics Society Annual Meeting</title><description>This paper deals with the design and development of a computer-supported collaborative work (CSCW) system to support product development, and its evaluation using a quasi-experimental approach in an industrial environment. The evaluation compared the performance of eight different subgroups using the CSCW system with their performance using the existing product development system. Task completion time, non-value added (NVA) time, and certain subjective measures were recorded for each of the two systems tested. Despite their minimal experience with the CSCW system, the subgroups took less time to perform five of the eight tasks with the CSCW system than with the existing system. These time savings were primarily a consequence of a substantial reduction in NVA activities. The mean percentage of total task time devoted to NVA activities dropped from 44% with the existing system to 6% with the CSCW system. Users also rated the CSCW system more favorably than the existing system in terms of the subjective measures.</description><issn>1541-9312</issn><issn>1071-1813</issn><issn>2169-5067</issn><fulltext>true</fulltext><rsrctype>article</rsrctype><creationdate>1997</creationdate><recordtype>article</recordtype><recordid>eNp90M1OwzAQBGALgUQpvACnvICp147j5FhK-ZEqAWrvYetsUKs0jmynat-eVOWGxGlO32g0jN2DeAAwZgLCAOSgCiNSEAJyecFGErKCa5GZSzYCnQIvFMhrdhPCVgipjEpH7GuazFwb6RD5Iwaqks8ew4bPDx35zY7aiE0y32PTY9y4NnF1ggPYdX0kz5d91zkfB_XhXdXbmDzRnhrXnWCyPIZIu1t2VWMT6O43x2z1PF_NXvni_eVtNl1wC0pKXlmwpK2l2ujUVIhZXdWFSdeUyUwj1dl6DYWucioQUGllUYgMCpunRupKjZk811rvQvBUl92wH_2xBFGeLir_XjSgyRkF_KZy63rfDhP_Ez9rsWg7</recordid><startdate>199710</startdate><enddate>199710</enddate><creator>D'Souza, Melroy E.</creator><creator>Greenstein, Joel S.</creator><general>SAGE Publications</general><scope>AAYXX</scope><scope>CITATION</scope></search><sort><creationdate>199710</creationdate><title>A Context-Based Quasi-Experimental Evaluation of a Computer-Supported Product Development System</title><author>D'Souza, Melroy E. ; Greenstein, Joel S.</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-LOGICAL-c1322-dc1ce5ccef7547daa6fdf974be6265aef6bb195d8e9a1a353ca00619c84725d3</frbrgroupid><rsrctype>articles</rsrctype><prefilter>articles</prefilter><language>eng</language><creationdate>1997</creationdate><toplevel>peer_reviewed</toplevel><toplevel>online_resources</toplevel><creatorcontrib>D'Souza, Melroy E.</creatorcontrib><creatorcontrib>Greenstein, Joel S.</creatorcontrib><collection>CrossRef</collection><jtitle>Proceedings of the Human Factors and Ergonomics Society Annual Meeting</jtitle></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext</fulltext></delivery><addata><au>D'Souza, Melroy E.</au><au>Greenstein, Joel S.</au><format>journal</format><genre>article</genre><ristype>JOUR</ristype><atitle>A Context-Based Quasi-Experimental Evaluation of a Computer-Supported Product Development System</atitle><jtitle>Proceedings of the Human Factors and Ergonomics Society Annual Meeting</jtitle><date>1997-10</date><risdate>1997</risdate><volume>41</volume><issue>1</issue><spage>370</spage><epage>374</epage><pages>370-374</pages><issn>1541-9312</issn><issn>1071-1813</issn><eissn>2169-5067</eissn><abstract>This paper deals with the design and development of a computer-supported collaborative work (CSCW) system to support product development, and its evaluation using a quasi-experimental approach in an industrial environment. The evaluation compared the performance of eight different subgroups using the CSCW system with their performance using the existing product development system. Task completion time, non-value added (NVA) time, and certain subjective measures were recorded for each of the two systems tested. Despite their minimal experience with the CSCW system, the subgroups took less time to perform five of the eight tasks with the CSCW system than with the existing system. These time savings were primarily a consequence of a substantial reduction in NVA activities. The mean percentage of total task time devoted to NVA activities dropped from 44% with the existing system to 6% with the CSCW system. Users also rated the CSCW system more favorably than the existing system in terms of the subjective measures.</abstract><cop>Los Angeles, CA</cop><pub>SAGE Publications</pub><doi>10.1177/107118139704100182</doi><tpages>5</tpages></addata></record>
fulltext fulltext
identifier ISSN: 1541-9312
ispartof Proceedings of the Human Factors and Ergonomics Society Annual Meeting, 1997-10, Vol.41 (1), p.370-374
issn 1541-9312
1071-1813
2169-5067
language eng
recordid cdi_crossref_primary_10_1177_107118139704100182
source SAGE Complete A-Z List
title A Context-Based Quasi-Experimental Evaluation of a Computer-Supported Product Development System
url https://sfx.bib-bvb.de/sfx_tum?ctx_ver=Z39.88-2004&ctx_enc=info:ofi/enc:UTF-8&ctx_tim=2025-01-11T04%3A35%3A33IST&url_ver=Z39.88-2004&url_ctx_fmt=infofi/fmt:kev:mtx:ctx&rfr_id=info:sid/primo.exlibrisgroup.com:primo3-Article-sage_cross&rft_val_fmt=info:ofi/fmt:kev:mtx:journal&rft.genre=article&rft.atitle=A%20Context-Based%20Quasi-Experimental%20Evaluation%20of%20a%20Computer-Supported%20Product%20Development%20System&rft.jtitle=Proceedings%20of%20the%20Human%20Factors%20and%20Ergonomics%20Society%20Annual%20Meeting&rft.au=D'Souza,%20Melroy%20E.&rft.date=1997-10&rft.volume=41&rft.issue=1&rft.spage=370&rft.epage=374&rft.pages=370-374&rft.issn=1541-9312&rft.eissn=2169-5067&rft_id=info:doi/10.1177/107118139704100182&rft_dat=%3Csage_cross%3E10.1177_107118139704100182%3C/sage_cross%3E%3Curl%3E%3C/url%3E&disable_directlink=true&sfx.directlink=off&sfx.report_link=0&rft_id=info:oai/&rft_id=info:pmid/&rft_sage_id=10.1177_107118139704100182&rfr_iscdi=true