Customer care in selected academic libraries in Ghana

This article reflects on a study done on the state of customer care in five selected academic libraries in Ghana. The study examined the prevailing customer care programmes – the policies, structures, practices, and the effects of customer care on the use of library products and services. Based on a...

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Veröffentlicht in:	Information development 2023-10
Hauptverfasser:	Asimah, Amy Pascalia Abra, van der Walt, Thomas B.
Format:	Artikel
Sprache:	eng
Online-Zugang:	Volltext
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