Analysis and Control of Costs Associated with Answering Drug Information Requests

A strategy is proposed for estimating the average cost of answering drug information requests, comparing the factors that influence cost and controlling that cost. The cost for answering a request is based on the time it takes to answer the request, the salary of the person who answers the request,...

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Veröffentlicht in:Drug information journal 1987, Vol.21 (2), p.209-216
Hauptverfasser: Hermann, Freya F., Wanke, Lee A.
Format: Artikel
Sprache:eng
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