Explanations Can Reduce Overreliance on AI Systems During Decision-Making

Prior work has identified a resilient phenomenon that threatens the performance of human-AI decision-making teams: overreliance, when people agree with an AI, even when it is incorrect. Surprisingly, overreliance does not reduce when the AI produces explanations for its predictions, compared to only...

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Veröffentlicht in:Proceedings of the ACM on human-computer interaction 2023-04, Vol.7 (CSCW1), p.1-38, Article 129
Hauptverfasser: Vasconcelos, Helena, Jörke, Matthew, Grunde-McLaughlin, Madeleine, Gerstenberg, Tobias, Bernstein, Michael S., Krishna, Ranjay
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Sprache:eng
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