My Bad! Repairing Intelligent Voice Assistant Errors Improves Interaction

One key technique people use in conversation and collaboration is conversational repair. Self-repair is the recognition and attempted correction of one's own mistakes. We investigate how the self-repair of errors by intelligent voice assistants affects user interaction. In a controlled human-pa...

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Veröffentlicht in:	Proceedings of the ACM on human-computer interaction 2021-04, Vol.5 (CSCW1), p.1-24, Article 27
Hauptverfasser:	Cuadra, Andrea, Li, Shuran, Lee, Hansol, Cho, Jason, Ju, Wendy
Format:	Artikel
Sprache:	eng
Schlagworte:	Artificial intelligence Computing methodologies Distributed artificial intelligence Human-centered computing Intelligent agents
Online-Zugang:	Volltext
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