What counts as success?: punctuated patterns of use in a persistent chat environment[20] (abstract only)

What counts as success?: punctuated patterns of use in a persistent chat environment[20] (abstract only)

Abstract only This paper presents a case study of a globally distributed work group's use of an online environment called "Loops." Loops is a web-based persistent chat system whose aim is to support collaboration amongst corporate work groups. We describe the ways in which the group t...

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Veröffentlicht in:SIGGROUP bulletin : a publication of the Special Interest Group on Supporting Group Work 2003-04, Vol.24 (1), p.11-11
Hauptverfasser: Halverson, Christine A., Erickson, Thomas, Sussman, Jeremy
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container_title SIGGROUP bulletin : a publication of the Special Interest Group on Supporting Group Work
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creator Halverson, Christine A.
Erickson, Thomas
Sussman, Jeremy
description Abstract only This paper presents a case study of a globally distributed work group's use of an online environment called "Loops." Loops is a web-based persistent chat system whose aim is to support collaboration amongst corporate work groups. We describe the ways in which the group turned the system's features to its own ends, and the unusual usage rhythm that corresponded with the team's varying needs for communication as it moved through its work cycle. We conclude with a discussion of design implications, and a suggestion that "community" may not always be the best way to think about groups' use of online systems.
doi_str_mv 10.1145/1027232.1027261
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title What counts as success?: punctuated patterns of use in a persistent chat environment[20] (abstract only)
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