Predicting Future Importance of Product Features Based on Online Customer Reviews

Previous studies conducted customer surveys based on questionnaires and interviews, and the survey data were then utilized to analyze product features. In recent years, online customer reviews on products became extremely popular, which contain rich information on customer opinions and expectations....

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Veröffentlicht in:	Journal of mechanical design (1990) 2017-11, Vol.139 (11)
Hauptverfasser:	Jiang, Huimin, Kwong, C. K, Yung, K. L
Format:	Artikel
Sprache:	eng
Schlagworte:	Design Automation
Online-Zugang:	Volltext
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