E‐government and citizen‐state relations: Evidence from a randomized information campaign with the Botswana Unified Revenue Service

E‐government services are often heralded as a silver bullet for governments willing to engage more meaningfully with citizens. Evidence on the effectiveness of these measures for improving citizen‐state relations is scarce, however. Most studies examining e‐government focus on efficiency considerati...

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Veröffentlicht in:	Governance (Oxford) 2024-08
Hauptverfasser:	Ziaja, Sebastian, Geray, Markus, Sebudubudu, David, von Schiller, Armin
Format:	Artikel
Sprache:	eng
Online-Zugang:	Volltext
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