Lessons from Companies that Serve the Customer Best

The best serving companies teach many lessons. The first lesson is the attitude or philosophy under which these companies operate. Secondly, the best have a deep concern for people, the people that they serve and their needs and the people they employ and their requirements. Thirdly, these companies...

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Bibliographische Detailangaben

Veröffentlicht in:	International journal of health care quality assurance 1989-04, Vol.2 (4)
Hauptverfasser:	Baggot, James L, Kleiner, Brian H
Format:	Artikel
Sprache:	eng
Schlagworte:	COMPANIES CUSTOMERS SERVICE INDUSTRIES
Online-Zugang:	Volltext
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