The case for quality costing simulation
Purpose - The purpose of the paper is to demonstrate how computer simulation methods can be used to help management make quality-related decisions on costs and expenditure that reduce failures and eliminate wastage and activities which do not add value to the business.Design methodology approach - R...
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| Veröffentlicht in: | TQM journal 2008-08, Vol.20 (5), p.476-487 |
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| container_end_page | 487 |
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| container_issue | 5 |
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| container_title | TQM journal |
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| creator | Macdonald Freeman, James |
| description | Purpose - The purpose of the paper is to demonstrate how computer simulation methods can be used to help management make quality-related decisions on costs and expenditure that reduce failures and eliminate wastage and activities which do not add value to the business.Design methodology approach - Rival quality costing models are reviewed and the benefits of simulating quality costs, considered.Findings - Contrasting case studies are used to differentiate between macro- and micro- simulation approaches to quality costing.Originality value - The paper confirms the potential that quality cost simulation offers for achieving significant efficiency gains in quality planning applications. |
| doi_str_mv | 10.1108/17542730810898449 |
| format | Article |
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| fulltext | fulltext |
| identifier | ISSN: 1754-2731 |
| ispartof | TQM journal, 2008-08, Vol.20 (5), p.476-487 |
| issn | 1754-2731 1754-274X |
| language | eng |
| recordid | cdi_crossref_primary_10_1108_17542730810898449 |
| source | Emerald Complete Journals; Standard: Emerald eJournal Premier Collection |
| subjects | Computer simulation Continuous improvement Cost control Costs Customer services Decision making Manufacturing Quality Quality management Simulation Studies Total quality |
| title | The case for quality costing simulation |
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