Measuring brand equity for logistics services

Purpose - The purpose of this paper is to present a test of scales that measure brand equity and its two dimensions - brand image and brand awareness - in the context of logistics services. The scales are tested with both logistics service providers and customers.Design methodology approach - Measur...

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Veröffentlicht in:The international journal of logistics management 2009-08, Vol.20 (2), p.201-212
Hauptverfasser: Davis, Donna F., Golicic, Susan L., Marquardt, Adam
Format: Artikel
Sprache:eng
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