Can You Hold Please? How Internal Medicine Residents Deal With Patient Telephone Calls

Little is known about the mechanisms used in internal medicine residency programs to handle patient telephone calls. To address this, a survey of internal medicine residents was conducted at 10 different internal medicine residency programs. The response rate was 76% (N=388). Approximately 90% of th...

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Veröffentlicht in:	The American journal of the medical sciences 1994-12, Vol.308 (6), p.349-352
Hauptverfasser:	Hannis, Mark D., Michael Elnicki, D., Morris, Douglas K., Flannery, Michael T., Telephone Encounters Learning Initiative Group
Format:	Artikel
Sprache:	eng
Schlagworte:	Biological and medical sciences Health and social institutions Health participants Internal medicine Medical sciences Public health. Hygiene Public health. Hygiene-occupational medicine Residents Survey Systems Telephone medicine
Online-Zugang:	Volltext
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