Refund fraud analytics for an online retail purchases

Online shopping is growing fast across the globe and so are its complexities. Fraud is a complicated phenomenon and its mitigation is critical for running a smooth business. The case considered for the present study is fraud mitigation in return - refund process managed by the customer services of a...

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Veröffentlicht in:	Journal of business analytics 2020-01, Vol.3 (1), p.56-66
Hauptverfasser:	John, Shylu, Shah, Bhavin J., Kartha, Pradeep
Format:	Artikel
Sprache:	eng
Schlagworte:	e-commerce fraud mitigation logistic regression online purchase Refund management
Online-Zugang:	Volltext
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