Routing and staffing in emergency departments: A multiclass queueing model with workload dependent service times

Efficient patient flow through an emergency department is a critical factor that contributes to a hospital's performance, which influences overall patient health outcomes. In this work, we model a multiclass multiserver queueing system where patients of varying acuity receive care from one of s...

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Veröffentlicht in:	IISE transactions on healthcare systems engineering 2023-01, Vol.13 (1), p.46-61
Hauptverfasser:	Nambiar, Siddhartha, Mayorga, Maria E., Liu, Yunan
Format:	Artikel
Sprache:	eng
Schlagworte:	Acuity Discrete event systems Emergency medical care Emergency medical services fluid approximation Optimization models patient flow queueing model Queuing theory Simulation Workforce planning Workload Workloads
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