Artificial intelligence and robots in healthcare: What are the success factors for technology-based service encounters?

The technology-based service encounter has received significant attention with the advance of technology, especially artificial intelligence robots, in the healthcare industry. In the technology-based service encounter, the technology as a service provider plays a critical role in succeeding the ser...

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Veröffentlicht in:	International journal of healthcare management 2019-07, Vol.12 (3), p.218-225
Hauptverfasser:	Yoon, Seong No, Lee, DonHee
Format:	Artikel
Sprache:	eng
Schlagworte:	AI (artificial intelligence) healthcare management innovation robots in healthcare Success factors for technology-based service encounters
Online-Zugang:	Volltext
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